I'm writing to express my disappointment with my new vacation. I produced preparations via American Airlines to ensure I could use my factors and I had been happy with that. I received a fantastic selling price. As a consequence of an unexpected and unfortunate stability breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to receive there at a decent hour. Our luggage on the other hand went to Norfolk. We rented a vehicle and picked our luggage.Around the return flight and checked our luggage after which bought an electronic mail from YOU telling us of the hold off and according to the knowledge YOU supplied we rebooked to the later flight.
on oct,21 I was returning house from dallas tx to Greensboro n.c. on fligt aa3071 while on my assigned seat a cockaroach was in the front seat in front of me the individual sitting next to me saw it to we known as the fligt atendent and wouldn't appear untell a number of calls for her awareness the brot a person to return check an just claimed its ok and left we had to journey many of the way dwelling thinking the place that cockaroach was and ended up did it go it was a very discusting journey but needed to choose it back again household .
I'm emailing this comment for you making sure that AA might better have the capacity to motivate personnel to become extra courteous when points go Completely wrong.Purchaser service may make such a variation for all those utilizing your service.
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I felt compelled to condition which i can not fly with you, while you continue on to he said treat people devoid of regard. The newest, the service Canine issue. What exactly is Incorrect together with your instruction? No matter what it is actually, I can't fly with a corporation that cannot adequately practice its staff. Very good bye!
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I obtained the underneath response from American Airlines immediately after I refused their provide of a $25.00 vacation voucher for horrendous service. My feedback have been posted on This great site but they were being taken out. Their insufficient service Value me money and time, which I cannot get again and they Imagine $twenty five.
Just flew america Airways by way of american eagle….had the rudest flight attendant ever….Yet another passenger was javing inquiries on connecting flight …she was so worried lacking it…flight attendant was so rude and no help….she was nasty to travellers whole serving beverages…..we sat for twenty minutes waiting foe gate when landing in chicago…many of us required to uae restroom…she snapped at folks after we attempted to use restrooms.
I've generally been a faithful customer to AA and do not feel any of your respective prospects ought to be treated in this way!
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it can be pitiful to obtain to report that my various email messages to Customer Relations haven't been answered as of up to now Oct 29, a total insufficient probably the most elementary courtesy toward an eighty four yrs previous 1st-Class passenger and Recurrent Flier….
I used to be fortunate plenty of to generally be on board American Airways Flight #32 (LAX – JFK) on labor working day….my husband and i had been seated separately…we had a Dying within the family members and ended up about to nyc for a funeral…….
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